How youll help us Keep Climbing (overview & key responsibilities) The Sales Account Executive is responsible for maximizing revenues and spanet share focusing on premium revenue with Delta’s most strategic travel agency and corporate customers. Primary responsibilities may include but not be limited to building, maintaining, and managing agency and/or corporate relationships, contract and/or program negotiation and implementation, project management, performance evaluation, and maintenance of agreements with key customer interfaces. Field Sales positions will manage a portfolio of both corporate and agency accounts. Duties and Responsibilities:The primary position objective includes the accountable and successful portfolio performance as measured by revenue growth, fair spanet share and volume metrics.Primary responsibilities include deepening customer relationship management, leading contract negotiation, developing and implementing strategic and tactical initiatives to drive spanet share and contract performance for all assigned accounts.The incumbent performs detailed analysis of data to determine opportunities and develop unique and customized strategies to drive revenue and performance.The Sales Account Executive is responsible for orchestrating team selling with internal departments, including Corporate and Agency Sales Development, Revenue Management, Sales Operations, Market Development and Sales Support Center.This position requires collaboration and relationship development with other Delta divisions in the locations listed above. The position will have responsibility for developing new business leads and cultivating a new business pipeline for revenue growth opportunities. This position will work closely to develop team selling strategies with other sales staff in other locations, including identifying local competitive trends and spanetplace opportunities.For Agency, performance analysis of incentive agreement to identify premium revenue growth opportunities with account; Delta / Joint Venture partners, and corporate sales stakeholder; Planning and implementing initiatives that support alliance partners: AFKL and VS; Maintaining high level industry knowledge including evaluating industry programs & practices to ensure Deltas competitive position; Presenting Delta and Joint Venture partners’ key sales messages to large groups of account leadership and travel counselors as well as other Delta commercial teams.
What you need to succeed (minimum qualifications) Must have current work authorization to work and live in Canada at the time of application. DELTA DOES NOT SPONSOR. High School Diploma, GED or High School Equivalency Demonstrated track record of having managed a successful sales portfolio, as well as new business development. Strong ability to influence, demonstrated collaboration skills and excellent communication and presentation skills (both oral and written) are required. Demonstrated ability to analyze various data and apply findings to build action plans that drive revenue and facilitate achievement of performance objectives. A focus on diversity and equity; including the ability to successfully work with customers around the world and to be culturally aware of business conduct protocol. Strong public speaking skills, including experience in making product presentations to decision makers and group forums. Must be able to manage change with resilience and display tremendous drive and commitment. Strong skills in written and verbal communications, negotiation, time management, organizational, planning, and presentation. Demonstrated leadership capabilities and ability to disseminate information professionally according to Delta values. Must be available to work additional hours and/or days as needed, including weekends. Must be proficient in MS Office applications (Word, PowerPoint, Excel) and strongly prefer knowledge of Deltas Reservation System. Must be able and willing to travel to support assigned accounts. Must be able to work effectively with minimal supervision but also work well in a team environment. Possess an overall knowledge of company procedures and policies. Must be able and willing to establish a virtual office. Embraces diverse people, thinking and styles. Consistently makes safety and security, of self and others, the priority. Must be performing satisfactorily in current position. In-depth knowledge of functional technology platforms including Microsoft Word, Excel, PowerPoint, Access, CDS/Prism, SFDC and other internal Delta Systems. Must possess a current passport and have the ability and flexibility to travel and represent Delta at account meetings and industry functions both domestically and internationally.
What will give you a competitive edge (preferred qualifications) Sales or account management experienceExperience with B2B2C selling. Working knowledge of Delta and JV partner products and services. Knowledge of and experience with the spanetplaces listed above and their local industries is preferred.5 to 10 years of relevant sales experience