Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remain at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Why Join Contour Airlines?
We offer a competitive compensation and benefits package designed to support your personal and professional success, including:

• Competitive Salary

• Health, Vision, and Dental Insurance (plus short- and long-term disability, and voluntary life insurance), effective the first day of the month following hire

• 401(k) Savings Plan with up to 6 company match, effective the first day of the month following hire

• Paid Sick Leave (up to 56 hours annually, rolling over up to a 480-hour bank)

• Vested Vacation Hours (available on January 1 following your hire date)

• Travel Privileges – Non-revenue/space-available travel after six active months of service

• Variety of Leaves of Absence (medical, family care, maternity, paternity, personal, etc.)

Equal Opportunity Employer
Contour Airlines is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to age, race, gender identity, sexual orientation, religion, national origin, veteran status, disability, or any other protected characteristic. Reasonable accommodations are available upon request—contact hrflycontour.com for more information.

Join Our Team
Our rapid growth has created exciting opportunities across the organization. We invite you to join the Contour Airlines family and grow with us.

Position Summary
The Station Manager oversees and coordinates all aspects of station operations at Nashville International Airport, ensuring safe, efficient, and customer-focused service. This role requires strong leadership, operational expertise, and the ability to build and maintain a high-performing team.

Key Responsibilities

• Lead, manage, and support station operations, including ticket counter, gate, baggage, and ramp activities

• Oversee aircraft marshaling, servicing, pushback, towing, and deicing operations

• Ensure safe ground-handling procedures and perform equipment checks

• Recruit, train, coach, and evaluate cross-utilized agents, including scheduling and performance management

• Foster a positive customer experience by resolving concerns promptly and professionally

• Maintain compliance with all FAA, TSA, and company regulations and procedures

• Manage operational irregularities, communicate effectively with SOC and leadership, and implement proactive solutions

• Conduct incident investigations and implement corrective actions as needed

• Complete required reports, audits, and documentation in a timely manner

• Perform other duties as assigned by management

Working Environment / Physical Requirements

• Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.

• Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.

• Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).

• Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.

• Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.

• Must be able to ascend/descend stairs frequently.

• Must be at least 23 years of age

• High school diploma or GED equivalent preferred

• Authorized to work in the United States and able to travel internationally

• Valid driver’s license with a clean driving record

• Ability to read, write, and communicate effectively in English

• Professional demeanor with a polished and customer-focused attitude

• Strong leadership, organizational, and problem-solving skills

• Proven ability to work effectively with a variety of personalities

• Skilled at managing multiple priorities and meeting deadlines in a fast-paced environment

• Exceptional attention to detail

• Self-motivated with the ability to inspire and motivate a team

• Excellent written and verbal communication skills, delivered with professionalism and tact

• Ability to pass a DOT-required pre-employment drug screen and comply with FAA and company random drug and alcohol testing requirements

• Ability to pass a 10-year work history review, criminal background check, and fingerprint screening

• Flexible availability, including nights, weekends, holidays, and varied schedules

• Proficient in Microsoft Office 365 (Excel, Word, Outlook) and related software

• Able to lift 75 lbs. routinely (with or without reasonable accommodation)

• Committed to working safely and in compliance with all regulatory requirements, including OSHA, EPA, state, and federal regulations

• Prior aviation experience or aviation-related education a plus

Disclaimer: The above statements are intended to describe the general nature and level of work required for this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties and expectations may be subject to change.