At PAL Airlines we are dedicated to providing air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, Service with a Smile. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!
PAL Airlines is currently seeking a Regional Stations Manager for our Atlantic Canada operations to join our team in St. John&39;s, NL.
Duties and Responsibilities:
- Oversee all daily operations of the Atlantic Canada PAL Airlines stations;
- Responsible for the customer experience at PAL stations;
- Manage a large team of diverse individuals throughout the region;
- Ensure that proper policies and procedures are carried out in each PAL station;
- Monitor all training for station employees in your market;
- Maintain safety standards in the workplace;
- Complete financials duties for PAL Stations in your market;
- Engage FBO&39;s in your market to provide PAL level service in each;
- Participate in Emergency Team Operations when necessary;
- Lead by example in providing exceptional customer service;
- Flexibility to adapt to fluctuations in work times due to operational and/or unforeseen situations;
- Other duties as assigned.
Qualifications:
- 3-5+ years of experience in a similar role is required;
- Completion of secondary schooling in a related field is considered an asset;
- Knowledge of Aviation Principles would be an asset;
- Knowledge in People Management;
- High level of professionalism and dedication to customer service excellence;
- Must possess strong decision making and organizational skills;
- An ability to relate to a diverse work force and customer base;
- Ability to manage multiple tasks while prioritizing and maintaining tight deadlines;
- Excellent written and verbal communication skills;
- A keen attention to detail;
- Experience with Microsoft Excel, Word, Power Point and Flip Charts.
What we offer:
- Personal travel privileges with PAL and interline agreements with other airlines
- Comprehensive health benefits including medical, dental, vision, and life insurance
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Employee Tuition Assistance Program
- Employee and Family Assistance Programs
PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.
Only those candidates selected for an interview will be contacted. Thank you.
PALAirlines