Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry.

Youll find us at 95 of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

Achieve the strategic financial and customer satisfaction objectives for OptiFlight. This role will shape the strategy to achieve revenue and profit growth of the product in line with the SITA strategic plans and manage the performance of the product line throughout its product life cycle.

• Conduct customer interviews and gather structured feedback.
• Write and refine product requirements and user stories.
• Coordinate with engineering, UX, and delivery teams to ensure timely execution.
• Track product KPIs, usage, and adoption metrics.
• Support documentation, training materials, and internal enablement.
• Assist with competitive research and spanet analysis.
• Align product goals with commercial, delivery, and engineering teams.
• Participate in internal governance reporting and release planning.

• 3-5 years in product management or product operations.
• Strong organisational and communication skills.
• Familiarity with agile development and backlog management tools.
• Understanding of airline operations or aviation technology is a plus.
• Fluent in English; Spanish and French are a plus.
• Bachelor’s degree required; Master’s preferred.
• Knowledge of Airline flight operations
• Knowledge of Fuel efficiency and flight optimization

• Commercial Acumen
• Communicating Complex Concepts
• Competitive Environment
• Customer/Market Focus
• Knowledge of Product Line
• Market Research
• Marketing Strategy and Positioning
• Partnering for Clients Success
• Planning: Tactical Strategic
• Product Development Life Cycle
• Relationship Management
• Requirements Analysis
• Strategic Thinking

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.